This article states very clearly that although computers might be familiar and easy to you, they aren't to everyone. It is important to remember that some people have no knowledge about computers at all and that this lack of knowledge can be very frustrating. Also when you are showing someone how to preform a certain operation on a computer it is important that you don't do it yourself but that you let your student do it with your verbal instruction. This is the only way they will properly learn.
In my presentation my group will have all of our audience navigating our site on their own without our assistance so they can learn it better. Everyone in our class is familiar with our technology, but practice makes perfect!
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